Jobs at Ala Moana


RETAIL OPPORTUNITIES

ALA MOANA CENTER CONCIERGE
Position Available: Bilingual Team Lead Concierge

We are looking for an energetic, engaging, and experienced Team Lead Concierge to oversee the day-to-day operations of a Concierge Team for a large retail center in Honolulu.

An ideal Lead Concierge is a professional, well-organized and friendly individual who has a passion for creating an exceptional experience to mall guests while providing exemplary leadership to the Concierge Team. The ConciergeTeam serves as the primary resource for guests seeking information about the mall and surrounding attractions.

The right candidate will have excellent customer service, problem-solving and multi-tasking skills. Prior supervisory experience in a retail or hospitality setting is crucial to success in this position. Professional appearance and demeanor are a must!

Duties
• Coordinate with Guest Services Manager to direct and organize the work of 8-12 Hosts in the day-to-day operations of the Guest Services Hub.
• Train all team members according to company and client standards, policies and procedures.
• Monitor team performance and service levels to adhere to company and client expectations.
• Provide prompt feedback and coaching, including conducting performance reviews and issuing performance warnings when necessary.
• Review, approve, and maintain 100% accurate Concierge schedules and timesheets using company time-keeping software.
• Participate in the Concierge selection and hiring process by conducting on-site interviews.
• Lead by example in providing an exceptional experience to mall guests, as well as serving as an expert and primary resource for guests seeking information about the mall and surrounding area.

Skills and Experience
• Has prior retail or hospitality supervisory experience.
• Possesses a strong sense of pride and ownership of team success.
• Has a strong knowledge of the mall and local community including modes of transportation, dining, lodging and attractions.
• Can serve as the main informational resource for guests of the mall through clear verbal and written communication.
• Has a flexible schedule with availability on weekdays, weekends, and holidays.
• Is able to work in a fast-paced environment, accommodating and communicating to a broad range of clientele with various needs.
• Is able to collaborate and work within a team environment.
• Is proactive, approachable and solution-focused.
• Is punctual and dependable with an excellent attendance record.
• Is calm and confident while handling multiple, sometimes conflicting, tasks.
• Can quickly shift from one priority to the next.
• Is proficient on basic Microsoft Office applications, iOS (smartphone) applications, and navigating the internet
• Can quickly learn new software and apply simple troubleshooting techniques.
• Has sufficient mobility to stand and navigate a large retail complex without assistance for up to 8 hours at a time.
• Bilingual skills are a must. Japanese language skills preferred.

Benefits of this full time position include ten (10) days of accrued Paid Time Off per year, six (6) paid holidays and the option to enroll with our company's insurance -- medical, dental, vision, life, and short term disability. All candidates must successfully pass a background check and drug screening before hire.

Resumes can be sent to cwoodford@ccsretail.com

ALA MOANA CENTER GUEST SERVICES
Position Available:
Part-Time Bilingual Guest Services Host

Energetic and friendly individuals needed to provide outstanding service for a large retail center. The ideal Guest Services Host is an individual who has a passion for providing an exceptional experience to mall guests. Guest Services Hosts serve as experts and the primary resource for guests seeking information about the mall and surrounding attractions. Starting wage $12 per hour.

Must have superior customer service skills in a fast-paced environment, as well as be able to stay focused on goals during downtime. Professional appearance and demeanor is a must!

We are looking for people who:
• Have an outgoing, upbeat, and friendly personality.
• Are comfortable engaging mall guests.
• Can easily decipher which services are most appropriate to offer mall guests.
• Take pride and ownership of the success of the Host team.
• Have a strong knowledge of the mall and local community, including modes of transportation, dining, lodging, and attractions.
• Are able to work in a fast-paced environment, accommodating and communicating to a broad range of clientele with various needs.
• Are able to easily switch from one priority to another.
• Are able to collaborate and work within a team environment.
• Are proactive, approachable and solution-focused.
• Are punctual and dependable with a good attendance record.
• Are proficient on basic Microsoft Office applications, iOS (smartphone) applications, and Internet.
• Have a flexible schedule with availability on weekdays, weekends, and holidays.
• Have sufficient mobility to navigate a large retail complex without assistance for up to 8 hours at a time.
• Have prior retail or hospitality experience (preferred).
• Bilingual skills are a must. Japanese language skills preferred.

Part-time positions will average 16-18 hours per week. All candidates must successfully pass a background check and drug screening before hire.

To apply, please send your resume and cover letter in response to this ad. Be certain to reference "Position ID ALA462" in the subject line of your email.

Whether you are on your way to college or retirement - or somewhere in between - we invite you to become a part of our team!

Resumes can be sent to cwoodford@ccsretail.com

ALDO SHOES
Aldo Shoes is looking for new talent! We need fun, energetic and outgoing people to join our team! For more information, contact Joseph at (808) 947-2270.

BALLY
Position Available: Full-Time Sales Consultant/Keyholder
Deliver a unique shopping experience to the Bally clientele in line with the Bally Brand Strategy in order to maximize sales and establish long-term customer relationships. To apply, fill out an application at the store.

Duties and Responsibilities
Achieve the individual objectives and therefore automatically contribute to the achievement of store objectives:
-"Key Performance Indicators" (KPI)

-Customer portfolio; client acquisition, loyalty and quality and quantity of information gathered

-Being pro-active in Clienteling
-Maintaining and actively reviewing your personal client book and till database
Supporting other Sales Consultants
Support of administrative teams (cashing up, inventories, etc)
Following the Bally guidelines of the "Bally Ceremonies"
-Sales and service guidelines
-Being a host and ambassador
Ongoing control of the appearance of the store and products presented (windows & counters)

Product and Brand knowledge

Knowing rules and regulations

Participation in the daily running of the store:
-Building and maintenance of windows and counters
-Visual Merchandising
-Replenishment and maintenance of presented products
-Controlling the cleanliness of the store
-Quality with all company fire, health & safety regulations
-Comply with all company fire, health & safety regulations
-Contribute towards a safe working environment by reporting any maintenance or repairs required to management

Active participation:

-At team meetings
-At customer incidents
-In regular and year-end inventories
-Abide by all security checks and procedures
Complying with the attendance and training schedules
-Actively participate and implement all Company Trainings
Personal standards
-Reflect the company standards of personal appearance, grooming and hygiene
-Wear the Bally uniform and dress in accordance with the company policy

Experience
-2 years of sales experience
-Preferably Bally or another luxury brand working experience
-Previous internal sales consultant
-Fashion market experience
-Basic IT knowledge

Skills
-Charismatic, dynamic and highly initiative
-Advanced communication skills
-Fluent in English
-Detail-oriented
-Confidentiality & integrity
-Mastery of Bally Clienteling
-Sales & administration versatility

BURBERRY
Position Available: Full-Time Sales Dept. Specialist

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

Burberry is proud to be an iconic British brand and recruits individuals with strong creative talents, an entrepreneurial spirit, and a passion for the brand.  Burberry team members uphold the five core strategies of the business and look to the brand as beacon. We are seeking individuals with diverse skills leads to an incredibly collaborative and energetic workplace. In the role of Sales Associate Lead you will provide leadership in the areas surrounding clienteling, compliance, email capture, and mystery shops, and product knowledge wrap ins. You will also work to meet monthly productivity goals, and set an example for the Associates in the store.

Job Description
Meet individual sales goals while providing the Burberry Experience with every customer interaction, ability to resolve difficult customer issues or in the event of an emergency, demonstrate full awareness of operational procedures while following company policies and procedures. Build customer loyalty through active client development, follow company guidelines to execute floor set and maintain visual standards and floor maintenance, demonstrate never out of stock mentality, ensure a recap of daily activities is effectively communicated to GM/AGM, analyze performance reports in order to positively impact department business.

Qualifications
At least 1 year experience with a luxury retailer, solution oriented, team player, results driven, flexible to change, able to promote a team environment, possess strong communication and leadership skills, technical proficiency with Apple products.  Bilingual in Mandarin and/or Korean desirable.

*Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience

Please apply online

BURBERRY
Position Available: Part-Time Sales

Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core.  Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

Burberry is proud to be an iconic global British brand and with over 500 stores worldwide, our retail teams are dedicated to delivering a personalized luxury service to every customer. Our world class product knowledge and passion for the Brand drives consistency and productivity by connecting with our customers and cultivating personalized relationships. In the role of Sales Associate, you will combine a professional and positive approach with enthusiasm for our product and the Brand.  You will be perceptive to our customers’ needs and use your extensive product knowledge to provide an iconic experience at all times while building a steady clientele of repeat shoppers.

RESPONSIBILITIES:
Provide superior customer service in a luxury environment,  achieve individual sales goals, build and cultivate client relations, maintain visual and floor standards, provide product knowledge, demonstrate never out of stock mentality, and participate in store related projects.

QUALIFICATIONS:
1 year minimum retail experience preferably in a luxury retail environment, strong clienteling background, willing to work and promote a team oriented environment, excellent interpersonal skills to ensure clear effective communication with all mgt and staff. Consistently show a positive attitude and take responsibility for own actions. Results driven and flexible to change. Current with fashion trends, and technical proficiency with Apple products. Bilingual in Mandarin and/or Korean desirable.

*Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Please apply online.

CH CAROLINA HERRERA
Position Available: Key Holder, Sales Associate
CH Carolina Herrera is seeking highly motivated team members for its Honolulu boutique. Ideal candidates would have 1-3 years of experience in a luxury and customer driven environment. Candidates must have an ambition and passion for a career in luxury retail, be a dependable team member with a strong work ethic, and possess a desire to learn and develop their abilities to provide an exceptional customer experience. To apply, please send your resume and cover letter directly to: cs9@us.chcarolinaherrera.com or fax to (808) 946-0526.

CINNABON
Position Available: Full-Time/Part-Time Team Member

Enthusiastic and energetic team members for all shifts. FT/PT Flexible schedules, mornings, evenings and weekends available. Please email IDADInc@aol.com for application and interviews.

DIESEL
Position Available: Assistant Store Manager
The Assistant Manager works with the Store Manager to achieve store sales and maximize profitability through effective management of store team and implementation of company programs, policies and procedures.

The Assistant Manager takes proactive approach to the business trends and needs; she/he acts as a positive role model to store personnel, representing and supporting the Diesel Brand and values.

The Assistant Manager is responsible for continuously improving and developing specific management skills by taking ownership of the responsibilities assigned (Visual/ Merchandising/Operations) by the Store Manager and assuming all Store Manager responsibilities in her/his absence.

ESCADA
Position Available: Full-Time Stock Associate

Escada of the Americas is a luxury women's retail company committed to hiring motivated and qualified individuals. We are currently seeking a dedicated and experienced Full-Time Stock Associate. To apply, email resume to Joanie.Yanagimoto@escada.ota.com

The individual we seek is committed to providing support in the back office with minimum of two years experience in a retail environment.

Responsibilities
Replenishing merchandise on the sales floor
Receive and store merchandise in the stock room
Coordinate and execute all store transfer requests
Processing style check requests for other stores
Packing and shipping all merchandise to clients
Maintain shipping and receiving log book
Perform other responsibilities assigned by store manager

We offer a competitive salary and a comprehensive benefits package including:
-Medical/Dental/Vision Insurance
-401K
-Flexible Spending Account
-Paid Time Off

EXPRESS
Position Available: Part-Time Sales Associates
We are looking for people with a love of fashion, a passion for great customer service and people who want an Express Associate discount. Sound like you?

Please apply online.


LEVI'S
Position Available: Supervisor

Supports Store Management in attaining Levi's® Store Iconic status by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. The supervisor is responsible for Stylist duties as well assuming responsibility for the store in the absence of a manager. The Supervisor relies on instructions and pre-established guidelines to perform the functions of the job.

Key Metrics
• Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.
• Is accountable for ensuring all operational standards are achieved.
• Assists in the training and retention of a store staff that model LS&CO selling practices, deliver authentic customer service and meet sales goals.
• Executes flawless store visual presentation by maintaining visual and store housekeeping standards.

Key Responsibilities
Sales
• Drives profitable sales by meeting or exceeding established sales and performance goals.
• Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour).
• Demonstrates excellent product knowledge and trains others to do the same.
• Contributes to expense control by managing controllable expenses and following all loss prevention programs.
• Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results.

People
• Participates in training process for new hires on LS&CO culture, product knowledge, selling practices and other associate responsibilities.
• Identifies developmental opportunities in staff and partners with management to accomplish improvements.
• Contributes to a positive work environment that encourages retention and talent.
• Informs management of employee relations issues that need to be addressed.
• Supervises store team in the absence of another member of management.

Operational Excellence
• Performs operational procedures to support efficient store operation and drive sales.
• Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.
• Assists in ensuring sound inventory management through following established receiving and sending merchandise process, completing all required paperwork and following all price change and ticketing procedures.
• Participates in physical inventory preparation and counts.
• Prevents loss by following established policies and procedures, educating others on the same.
• Provides operational and loss prevention training as necessary

Merchandising
• Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards.
• Makes recommendations about visual merchandising direction based on the lay out and needs of the store.
• Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment.

Customer Experience
• Creates a high energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates.
• Models behaviors and holds self and the team accountable to the LS&CO sales standards of "Connect, Consult and Close."
• Participates in training associates on product knowledge to make them product experts who can effectively serve customers needs.

Job Requirements
-Education and/or Experience
1+ years of experience and a high school diploma or general education degree (GED)
-Physical Requirements

While performing the duties of the job the employee may be required to stand, walk, sit, talk and hear, and use hands to type. The employee is occasionally required to reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
-Schedule Requirements
Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

To apply, click here

LEVI'S
Position Available: Sales Associate

Sales Associates are responsible for being a Levi's® Stylist by implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.
• Show a thorough understanding of Levi Strauss & Company's history and heritage.
• Demonstrate excellent product knowledge.
• Provide exceptional customer service to every Levi's® Store customer using The 3C's of Success:
Connect, Consult & Close.
• Meet or exceed established store and individual sales and performance goals daily.
• Comply with Levi's® Stores cash handling guidelines.
• Comply with store security, safety, and loss prevention programs.
• Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed.
• Assist in pricing of merchandise as needed.
• Assist in physical inventory and cycle counts.
• Assist in maintaining store appearance in accordance with Levi's® Stores visual presentation standards and general housekeeping procedures.

To apply, click here

NINE WEST
Position Available: Part-Time Sales Associates

Nine West, a leading women's footwear retailer is now hiring for our Nine West store in Ala Moana. We are looking for experienced, talented, and passionate individuals to join our team. We are accepting applications for Part Time Sales Associate. We offer Competitive Wages, Great Benefits, Career Development, and a generous Associate Discount. Qualified candidates should contact Manager on Duty at 808-944-5152, and complete an online application at ninewest.com.

ONCOUR
Position Available: Full-Time Key Holder 

Oncour is a new luxury brand featuring premium handbags and accessories. The brand is built by combining love of the finest natural materials with nautical inspirations, bold colors, vivid textures, and impeccable detailing. The complete line of Oncour products are American-made by hand in our Norwalk, CT factory, and crafted with luxurious French and Italian leathers and use solid-brass hardware custom made in Italy. If you are seeking a career in fashion retail, forward your resume to: AlaMoana@oncour.com or fax it to (808) 949-4715.

Job Responsibilities
-Partner with store manager to drive sales and build the brand's market exposure
-Achieve store and individual sales goals
-Train and develop team in customer relationships, operations, and company standards
-Ability to support the businesses' operational needs 

Qualifications
-Minimum two years luxury retail experience with proven sales track record
-Bilingual in Japanese, Korean, or Mandarin is preferred
-Effective communication and team development skills
-Excellent organizational skills
-Proficient in MS Word and Excel

SAMANTHA THAVASA
Position Available: Part-Time Sales Associates

We are looking for cheerful, friendly, and energetic candidates to become part of a company that strives in providing our customers with a happy and joyful environment at all times.

Qualifications
-High School diploma or some college preferred
-Excellent customer service skills
-Business oriented and sales driven individuals
-Highly energetic
-Effective communication and team development skills
-Bilingual preferred

Please email your resume or bring in person: Sthawaii0425@yahoo.com

UNO DE 50
Position Available: Full-Time / Part-Time Sales Associates

Uno de 50 is looking for fun, energetic and motivated individuals to join our highly dynamic team. Minimum two years of retail experience and minimum of one year sales experience. We seek individuals skilled in handling cash sales and bilingual in Japanese.

Please fill out an application at the store.

VICTORIA'S SECRET
Position Available: Full-Time/Part-Time Sales Specialists and Part-Time Sales Associates
Work with the world's sexiest brand! At Victoria's Secret, we are driven by passion and our belief that the customer rules. We seek motivated individuals who share our values to join our sales team. At Victoria's Secret we offer competitive compensation and a lucrative 8% sales incentive based on individual monthly sales goals.

MAXIMIZES SALES RESULTS
- Is driven to achieve or exceed goals by assisting the customer to meet her needs/desires
- Is driven to increase sales and enjoys the challenge of competition

COMMITTED TO BUILDING LASTING CUSTOMER RELATIONSHIPS
- Develops relationships by making the customer their top priority
- Goes above and beyond to create exceptional customer experience

EMBRACES THE ORGANIZATION'S MISSION
- Shares the vision and develops the mindset to accomplish objectives that support our values
- Helps others to understand and embrace the business; All in, We win philosophy

Previous retail selling experience is preferred. Flexibility to work nights, weekends, and holidays. To apply, please email resumes to nkuencer@victoria.com.

VICTORIA'S SECRET
Position Available: Part-Time Sales Support Associates
Work with the world's sexiest brand! At Victoria's Secret, we are driven by passion and our belief that the customer rules. We seek motivated individuals who share our values to join our sales support team. Minimum availability required: 4am-12:30pm, 4 days a week. Flexibility to work weekends and holidays. To apply, please email resumes to nkuencer@victoria.com.