Job at David Yurman

Contact:
Cory Quon

Brand Ambassador

Full Time
Posted Fri, Feb 8
Contact:
Cory Quon

The Brand Ambassador will promote the company’s image in a positive manner, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge, in full compliance with the operating standards, policies and procedures of David Yurman.

Responsibilities
Sales and Service

  • Deliver individual sales budget by maximizing all selling opportunities
  • Create a positive and rewarding client experience
  • Ensure that the customer takes priority at all times
  • Support key business initiatives and new product launches
  • Remain current and knowledgeable of industry trends

Clientele Development

  • Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
  • Utilize the available marketing tools to engage current and new business and drive sales
  • Embrace and utilize technology to enhance customer experience

Operations

  • Assist with inventory control and keep shrink levels below target
  • Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
  • Maintain an up-to-date knowledge of all product categories
  • Ensure adherence to company retail operating and security procedures
  • Partner with support team in the repair process and follow up on customer communication

Qualifications

  • Previous retail or luxury retail sales or relevant clientele focused experience
  • Exceptional customer relationship building skills
  • Strong verbal and written communication skills
  • Able to operate POS system and MS Office
  • Able to work in various roles as needed
  • Able to work days, nights, weekends and holidays