Job at Disney Store

Lauryn Y. Inouye

Key Holder Cast Member

Full Time
Posted Fri, Feb 8
Lauryn Y. Inouye
Phone icon +1-808-957-0050

The Key Holder Lead Stock Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has “The Best Retail Experience in the World”. This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures.

  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences
  • Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages,” through inspiring communication, integrity and passion for the Brand
  • Ability to work in a fast paced, high energy environment meeting productivity goals and standards
  • Leads the team of the receiving and processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business
  • Works in collaboration with Team to leverage synergy opportunities across functions and businesses
  • Supports strategy as developed and helps to translate into specific priorities, objectives and action plans
  • Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy
  • Ability to communicate effectively with all levels, even under pressure
  • Attention to detail and ability to prioritize Guests and tasks
  • Must maintain a professional appearance and adhere to Disney Store grooming guidelines


  • Able to lift up to 45 lbs. and climb a ladder
  • Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
  • Must be able to submit verification of legal right to work in the United States