Job at Cole Haan

Contact:
Sam

Retail Assistant Manager

Full Time
Posted Mon, Jun 24
Contact:
Sam

Support Store Manager and Sr. Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.

CORE ACCOUNTABILITIES

  • Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies
  • Coach and develop staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges
  • Supports the Store Manager and Senior Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports
  • Partners with the Store Manager and Senior Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies
  • Communicates with Store Manager, Senior Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs

Requirements

  • BA in Business Administration, or related field preferred
  • 2-3 years of high volume store management experience
  • Able to work a flexible schedule, including regular nights, weekends, long and short shifts
  • Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention
  • Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills
  • Able to accomplish multiple tasks in a fast-paced environment
  • Ability to lift, push, and pull up to 25-50 pounds occasionally