Job at Cole Haan


Retail Assistant Manager

Full Time
Posted Mon, Jun 24

Support Store Manager and Sr. Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.


  • Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies
  • Coach and develop staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges
  • Supports the Store Manager and Senior Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports
  • Partners with the Store Manager and Senior Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies
  • Communicates with Store Manager, Senior Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs


  • BA in Business Administration, or related field preferred
  • 2-3 years of high volume store management experience
  • Able to work a flexible schedule, including regular nights, weekends, long and short shifts
  • Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention
  • Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills
  • Able to accomplish multiple tasks in a fast-paced environment
  • Ability to lift, push, and pull up to 25-50 pounds occasionally