Job at St. John

Contact:
Joo Kim
Phone number +1-808-973-1166

Selling Supervisor/Key Holder

Full Time
Posted Sat, Jun 1
Contact:
Joo Kim
Phone number +1-808-973-1166

The Store Key Holder supports the Store Manager and Assistant Manager in the overseeing of sales, human resources, inventory control, merchandising, and providing outstanding client service. The Key Holder also supports the Store Manager and Assistant manager in recruiting, staffing and developing all employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Consistently demonstrates Relationship Selling Skills to achieve and exceed sales goals
  • Actively develops new clients and maintains existing clients
  • Maintains client book to standard and generates sales utilizing the client book through appointments and daily correspondence with clients
  • Demonstrates strong product knowledge; keeps updated on new products, marketplace and fashion trends
  • Promotes and supports the St. John customer loyalty programs
  • Coach and develop staff to exceed individual and store goals
  • Communicate and promote programs, marketing tools and events aimed at increasing business
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
  • Effectively teaches, demonstrates and implements training programs to ensure staff is trained in product knowledge, clienteling and relationship selling skills
  • Create and maintain positive employee relations by leading and developing a professional store team
  • Assists Store Manager by providing information to ensure on-going, specific and immediate coaching and feedback delivery of all performance documentation in a timely manner
  • Coaches, develops, and motivates the sales team on a regular basis to meet sales goals
  • Effectively teaches, demonstrates and ensures all store staff complies with all Company initiatives
  • Demonstrates high level of quality in work, attendance and appearance
  • Solves issues methodically and with a sense of urgency