Ala Moana Center FAQs

• Monday - Saturday: 9:30AM - 9PM
• Sunday: 10AM – 7PM

Makai Market Food Court and Lanai @ Ala Moana Center

• Monday - Saturday: 8AM - 9PM
• Sunday: 9AM – 7PM

Department Stores and Restaurant hours may vary

See the Ala Moana Center holiday and exception hours

+1-808-955-9517

1450 Ala Moana Boulevard, Honolulu, HI 96814

Look for the wifi network called “AlaMoanaCenterGuest” and enter in your email address for free wifi access.

View the map of Ala Moana Center here, https://www.alamoanacenter.com/en/directory/map/  

Mall walkers are welcome from 5:00AM until the Center opens.

Ala Moana Center is a pet-friendly Center, though individual stores policy may vary.

All events within Ala Moana Center can be found on our Events page.

All job openings at Ala Moana Center can be found on our Jobs page.

Guest Services is located on Street Level 1, Center Court behind Centerstage. They can assist with Center events, performance and transportation information, restaurant reservations within Ala Moana Center, stowage, lost and found reports and gift card purchases.

Additional information on parking can be found on the Ala Moana Center Parking page.

Parking is free for customers and employees.

No, with the exception during the holiday, though some department stores and select restaurants may offer regular or seasonal valet option.

Yes, Levels 6 to 9 of the Mauka Ewa Parking Structure (MEPS) and Coral Level.

Taxi stands are located on Street Level 1, Ewa Wing fronting Foodland Farms; Street Level 1, Center Court fronting AT&T; Street Level 1, Center Court by See’s Candies; and Street Level 1, Makai Market Food Court fronting Jollibee by the Ala Moana Boulevard trolley depot.

Handivan locations are on Street Level 1, Ewa Wing near Hawaiian Island Creations; Street Level 1, Ewa Wing fronting Famous Footwear; and Street Level 1, Ewa Wing between the entrances to Foodland Farms and Nordstrom.

Rideshare stands are located on Street Level 1, Diamond Head Wing fronting Paris Miki, Mall Level 2, Ewa Wing near Shabuya and Mall Level 2, Mauka Wing behind Crazy Shirts.

Electrical vehicle charging stations are available on Street Level 1, Center Court fronting The Coffee Bean & Tea Leaf and on Mall Level 2, Diamond Head Wing fronting Genki Sushi.

Information on The Bus including routes and timetables are available at Guest Services on Street Level 1, Center Court behind Centerstage at no cost.

Yes, the Waikiki Trolley’s Pink Line “Shopping Trolley” offers travelers transportation from Waikiki to Ala Moana Center and runs every 10-12 minutes. Visit Waikiki Trolley’s website for details. 

Open during Center hours except where noted below. Hours during holiday may vary.

• Street Level 1, Center Court near Centerstage
• Street Level 1, Makai Market Food Court
• Mall Level 2, Lanai @ Ala Moana Center between Brug and Teppanyaki Farmer
• Mall Level 2, Ewa Wing near Zara
• Mall Level 2, Ewa Wing near Banana Republic (Monday - Saturday: 7AM - 9:00PM, Sunday: 7AM - 7:00PM)
• Level 3, Ewa Wing near Zara
• Upper Level 4, Ho‘okipa Terrace near GEN Korean BBQ House    
  

• Street Level 1, Center Court near Centerstage
• Mall Level 2, Ewa Wing near Banana Republic
• Mall Level 2 and Level 3, Ewa Wing near public restrooms

Family restrooms may be used.

Seating is provided throughout the Center and at Centerstage.

Ala Moana Center Security: +1-808-942-2944

You can contact Guest Services at +1-808-955-9517, extension 2. 

Wheelchairs are available to borrow at no cost at Guest Services on Street Level 1, Center Court behind Centerstage. Electric wheelchairs are not available.

Strollers are available for rent in 3 areas: Street Level 1, fronting Makai Market Food Court, Street Level 1, Center Court fronting AT&T and Street Level 1, Center Court by See’s Candies. Rental fee is $6.00 of which 50 cents is rebated after it is returned.

Yes, Children’s Play Area is located on Level 3, Mauka Wing. The structure is available to children ages three to 12 and free of charge. Please refer to rules of operation at signs posted at the Children’s Play Area.

• Street Level 1, Diamond Head Wing near Assaggio
• Street Level 1, Center Court near Cookie Corner
• Street Level 1, Diamond Head Wing next to Barnes & Noble Booksellers
• Street Level 1, Center Court near AT&T
• Street Level 1, Ewa Wing near Starbucks
• Mall Level 2, Diamond Head Wing to Upper Level 4 near LeSportsac
• Mall Level 2, Diamond Head Wing between LOUIS VUITTON and Longines
• Mall Level 2, Ewa Wing between Gucci and Chanel
• Mall Level 2, Mauka Wing next to Crazy Shirts

Some retailers may offer ATMs within their stores

• Street Level 1, Center Court (Diamond Head)
• Street Level 1, Center Court (mauka)
• Street Level 1, Makai Market Food Court (mauka)
• Street Level 1, Makai Market Food Court (makai)
• Street Level 1, Ewa Wing
• Mall Level 2, Diamond Head Wing
• Mall Level 2, Ewa Wing (mauka)
• Mall Level 2, Ewa Wing (makai)
• Mall Level 2, Lanai @ Ala Moana Center
• Level 3, Center Court
• Level 3, Ewa Wing
• Upper Level 4, Ho’okipa Terrace

Money can be exchanged at the Travelex Foreign Exchange on Mall Level 2, Diamond Head Wing.

Yes, a full service post office is located on Street Level 1, Ewa Wing. Visit USPS for hours.

No, we do not offer luggage storage services.

See a full list of our stores, restaurants and eateries in our Directory.  

Ala Moana Center offers a range of full service and quick service restaurants, as well as snack and drinking options. See the full selection on our Dining page.

Coupons, sales, and deals can be found on our Sales page

Submit feedback here: https://www.alamoanacenter.com/feedback

We recommend contacting the specific retailer for feedback.