Ala Moana Center’s phone number is +1-808-955-9517.
Ala Moana Center’s address is 1450 Ala Moana Boulevard, Honolulu, HI 96814. You can find directions to the mall here. Bus, Taxi, and Trolley transportation are available to bring you to Ala Moana Center, and there is ample free parking available for mall guests as well.
To access Ala Moana Center’s free WiFi, look for the WiFi network called AlaMoanaCenterGuest and enter in your email address for free wifi access.
Mall walkers are welcome at Ala Moana Center from 5:00 AM until the shopping center opens.
Ala Moana Center is a pet-friendly Center, though individual store policies may vary.
All events within Ala Moana Center can be found on our Events page. From exciting events such as live performances and cultural gatherings, to in-store demos and classes, we're always offering fun experiences for our guests.
All job openings at Ala Moana Center can be found on our Jobs page. You will find a list of available positions at the Center with descriptions of the job and its requirements, as well as information on how to apply.
Yes, you can receive free gift wrapping with your same-day Ala Moana Center purchases at Guest Services, located on Street Level 1, Center Court behind Centerstage. You're allowed up to three gifts per person, with same-day Ala Moana Center proof of purchase. Each receipt may be redeemed once for gift wrapping. Original store receipts required; e-receipts from online orders do not qualify. Gift packaging available up to 18"W x 7"D x 18 3/4"H in size.
Guest Services is located on Street Level 1, Center Court behind Centerstage. They can assist with Center events, performance and transportation information, restaurant reservations within Ala Moana Center, and gift card purchases.
Additional information on parking at Ala Moana Center can be found on the Ala Moana Center Parking page. The Center provides ample free parking to ensure complete convenience as you enjoy your favorite retailers, dining venues and entertainment options.
Parking at Ala Moana Center is free for customers and employees.
No, Ala Moana Center does not regularly offer valet parking. Some exceptions when valet parking may be available include during certain holidays or if specific department stores and select restaurants offer regular or seasonal valet options.
Yes, Levels 6 to 9 of the Mauka Ewa Parking Structure (MEPS) and Coral Level are the designated employee parking areas at Ala Moana Center.
There are three TheHandiVan locations on Street Level 1: (1) across the U.S. Post Office and The Vitamin Shoppe (Ewa Wing), (2) in front of Foodland Farms, near the elevator entrance to Nordstrom (Ewa Wing) (3) across Jollibee near Makai Market Food Court.
Ala Moana Center’s Rideshare stands are located on Street Level 1, Diamond Head Wing fronting Paris Miki, Mall Level 2, Ewa Wing near Shabuya and Mall Level 2, Mauka Wing near Target.
Electrical vehicle charging stations at Ala Moana Center are available on Street Level 1, near Makai Market Food Court fronting The Coffee Bean & Tea Leaf and on Mall Level 2, Ewa Wing fronting Genki Sushi.
Information on TheBus for Ala Moana Center guests, including routes and timetables, are available at Guest Services on Street Level 1, Center Court behind Centerstage at no cost.
Open during Center hours except where noted below. Hours during holiday may vary.
Ala Moana Center has three family restrooms:
Ala Moana Center’s family restrooms may be used as nursing lounges.
Seating at Ala Moana Center is provided throughout the Center and at Centerstage.
Please contact Ala Moana Center Security by calling +1-808-942-2944.
Please contact Ala Moana Center Security by calling +1-808-942-2944 for information about Ala Moana Center’s lost and found.
Wheelchairs are available to borrow at no cost at Ala Moana Center Guest Services on Street Level 1, Center Court behind Centerstage. Electric wheelchairs are not available at Ala Moana Center at this time.
Strollers are available for rent at Ala Moana Center in 3 areas: Street Level 1, fronting Makai Market Food Court, Street Level 1, Center Court fronting AT&T and Street Level 1, Center Court by See’s Candies. Rental fee is $6.00 of which 50 cents is rebated after it is returned.
Yes, Ala Moana Center’s Children’s Play Area is located on Level 3, Mauka Wing. The structure is available to children ages 3 to 12 and free of charge. Please refer to rules of operation at signs posted at the Children’s Play Area.
The elevators at Ala Moana Center are located at:
Ala Moana Center offers several ATM locations throughout the Center:
Some retailers may offer ATMs within their stores
Yes, Ala Moana Center offers a full service post office that is located on Street Level 1, Ewa Wing. Visit USPS for hours.
To give feedback to an actual store at Ala Moana Center, we recommend contacting the specific retailer.